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Statement Regarding COVID-19

March 22, 2020 | Blog

To Bud Anderson Customers, Community, and Employees

For 36 years, we have treated our customers, community, and employees like family. Through all the ups and downs, as a family, we are all in this together. With that being said, we add this commitment to our Club members. Given the current public health situation, we promise that we are making every effort to continue to bring comfort to your home, while limiting any potential health risk to your family and our employees. We thank you for the trust that you have put in our team at Bud Anderson Home Services, and can assure you that now more than ever, your safety and security is our top priority.

We are asking for cooperation from our customers to help us keep our commitment to the health of our communities. By answering a few screening questions when booking appointments with our call center, we hope to protect our staff and your family from any unnecessary exposure.

We are here for you during this time, and as a result, have taken dedicated action to keep you and our employees safe. Consistent with government recommendations, Bud Anderson Home Services has implemented the following health and safety measures:

  • Reinforced health standards, virus prevention awareness and safety procedures have been communicated to all employees with respect to our front-Line, customer interacting employees, as well as for our office and warehouse staff.
  • All Field staff will have the necessary products and supplies to keep them self-sanitized and we are limiting their exposure, through measures like our drive-thru warehouse loading, to have the least amount of person to person contact. Any necessary group meetings are being conducted remotely through skype and web platforms. We have activated additional measures to sanitize products placed on service trucks.
  • We have instituted and encourage responsible acts of self-monitoring among all our employees. Employees that can work from home are doing so. We have hired additional staff to increase our internal cleaning capacity. In addition to the above, we are available to answer any specific questions or concerns you may have during this time. We are grateful for your loyalty and support and look forward to keeping you and your family comfortable with all your home service needs.

Thank You!

Bud Anderson's Shield of Protection!

At Bud Anderson Home Services, we know how important preventive maintenance is to keep your home’s comfort systems running in top condition. We also know how easy it is to forget to schedule your maintenance appointments each year! That's why we offer our Shield of Protection. Let us remember to schedule your annual system maintenance and all you have to do is enjoy priority service, discounts and more!

Why Choose Us?

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Peace Of Mind
We will send the name and photo of your technician ahead of time so you feel safe when they arrive in uniform in a company vehicle. We will also be careful in your home by wearing booties and laying mats on the floor.
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Upfront Pricing
Our honest pricing will always be reviewed with you before we start any work so that you're aware of exactly what you're agreeing to. We don't sell you what you don't need, and we don't charge surprise fees.
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Award Winning Team
Our team has won the 2014 BBB Torch Award for Ethics and the 2018 Best of HomeAdvisor award for providing superior quality service and value to our customers.

What Our Customers Say

Great Customer Service!

I called other companies; some couldn’t get me in for 2 weeks or never called back. Due to having no power in multiple outlets throughout my home, Bud Anderson was able to schedule me first thing in the morning. I like the text updates, who your Technician will be, as well as they are on their way. Dwayne was professional, knowledgeable, and explained everything. Great Customer Service skills! Thank-you~

Karen

Quick Response!

Service call scheduled and completed in a quick manner. Aaron definitely knows heating and air systems and took the time to explain the issues and come up with a maintenance plan in the future. I strongly recommend this company.

Daron S.

Professional Service!

Furnace went out during this ridiculous weather and Bud Anderson was the only place I could get through to. First, they made sure I had another heat source (I did) then they arrived very quickly considering the weather. Problem was solved in a timely fashion and now my wife and kids will be very happy! Very professional service!

David V.